Can I update the concierge when things change?

Yes, updates are included in your monthly plan. Change your hours, add a new service, update your offerings, add seasonal promotions. Just email or text us and we'll update it the same day.

Now serving Orlando, FL

Your business, always answering.

Q: What website platforms does it work on?

It works on any website: Squarespace, Wix, WordPress, Webflow, Weebly, GoDaddy, custom sites, or anything else. If your site can accept a snippet of code (they all can), the concierge works.

Velo AI builds 24/7 concierges that never lose a lead. An AI voice agent answers your phone like a full-time receptionist, and an AI chat assistant catches your website visitors. Both qualify and book around the clock for local businesses across Orlando, Winter Springs, and Central Florida, so nothing slips while you focus on the work.

📞 AI Voice Agent 💬 Web Chat Assistant

Get a free demo Book a call →

Live demos: 🔧 HVAC 🚰 Plumbing 🏗️ Construction 🦷 Dental ⚖️ Law firm 🏠 Real estate

The process

From intake form to live in 48 hours.

No technical setup on your end. We handle everything from build to installation.

Fill out a 5-minute intake form

Tell us your hours, services, insurance plans, and contact info. That's all we need to build a fully custom concierge for your business.

5 minutes

We build your concierge

We create a custom AI assistant that knows your business inside and out. It handles your specific services, your insurance list, your hours — nothing generic.

48–72 hours

You approve it with a live demo

We send you a link to try the concierge before it goes live. Test every conversation path. If anything needs adjusting, we fix it same day.

Review & approve

It goes live on your line, your site, or both

Voice forwards your phone to the AI agent so every call gets answered. Chat is one snippet you paste on any site (Squarespace, Wix, WordPress, anything). Pick one channel or run both.

Live in 48 hours

Leads hit your inbox automatically

Every booking request gets emailed to you the moment it comes in: customer name, phone number, what they need, and preferred time.

Instant notifications

Who we serve

Built for the businesses clients call.

We focus on local businesses that live and die by the phone and the web. AI phone answering for home services and HVAC, AI receptionists for dental practices and salons, intake concierges for restaurants, law firms, and real estate. Deep expertise in each niche means a better concierge, faster.

🛠️

Home Services

HVAC, plumbing, roofing, pest, carpet. The after-hours emergency call that would have gone to voicemail gets answered and booked instead.

24/7 emergency call answering
Service area & pricing Q&A
Job booking with address capture
After-hours overflow coverage
Voice for calls, chat for web quotes

🦷

Dental Offices

The most-asked questions in dentistry, handled 24/7. Insurance verification, appointment booking, emergency triage.

New vs. returning patient flow
Insurance plan Q&A
Appointment type selection
Emergency routing with phone number
New patient info & forms link

✂️

Hair Salons & Studios

Capture booking requests, answer service questions, and share pricing — even when you're with a client.

Service menu & pricing
Booking method guidance
Cancellation & deposit policy
Consultation scheduling
Instagram / portfolio link

🍽️

Restaurants & Cafés

Reservations, menu questions, dietary options, happy hour — all handled so your staff can focus on the dining room.

Table reservations & large parties
Menu overview & daily specials
Dietary accommodation Q&A
Takeout & delivery info
Hours, location & parking

⚖️

Law Firms

Pre-screen potential clients, collect case details, and book consultations 24/7. Your intake process, fully automated.

Practice area routing
Case type pre-screening
Consultation scheduling
Urgency detection & after-hours
Fee structure & payment Q&A

🏠

Real Estate

Answer listing questions, schedule showings, and qualify leads around the clock — even when you're at a closing.

Listing inquiry & details
Showing scheduling
Buyer vs. seller qualification
Neighborhood & market info
Mortgage & pre-approval guidance

What's included

Everything you need. Nothing you don't.

Every Velo concierge comes fully loaded. No add-ons, no hidden fees, no upsells.

📞

Answers every call and chat

A voice agent picks up the phone and a chat assistant works your site, 24/7. Nights, weekends, and overflow all covered.

💬

Full FAQ branch

Hours, location, services, new patient info, parking, cancellation policy — all answered instantly.

🛡️

Insurance Q&A

Answers plan acceptance, coverage tiers, no-insurance options, and billing handoff. The most common calls, automated.

🚨

Emergency routing

Detects urgency and gets your phone number on screen immediately — for dental emergencies and urgent situations.

📧

Instant lead notifications

Every conversation that ends with a lead is emailed to you in real time. Wake up to a contact list, not voicemail.

🔧

Ongoing updates included

Hours change? New service? New insurance plan? We update your bot the same day you tell us. Included in your monthly plan.

Simple pricing

Straightforward. No surprises.

Chat concierge pricing below. Add an AI voice agent for your phone line, or run both. One setup fee, one monthly cost, no long-term contract, cancel any time.

Web Chat

^$200_/mo

Plus $500 one-time setup. An AI chat assistant on your site that answers, qualifies, and books your web visitors.

Chat concierge on any website
Full FAQ + booking flow
Instant lead notifications
Same-day content updates
Cancel anytime

Get started →

AI answering service questions? The ones we get every time.

Usually 48–72 hours from the time you fill out the intake form. We send you a live demo link before anything goes on your website. Total time from first contact to live concierge is typically under a week.

None at all. You fill out a form, we build everything, and we give you one line of code to paste into your website. If you're not comfortable with that, we'll walk you through it — or do it ourselves if you give us access.

It works on any website — Squarespace, Wix, WordPress, Webflow, Weebly, GoDaddy, custom sites, or anything else. If your site can accept a snippet of code (they all can), the concierge works.

The concierge collects their name, phone number, appointment type, and preferred time, then sends you an email notification immediately. You call them back to confirm. We can also connect to scheduling software like Calendly or Jane App on request.

Yes — updates are included in your monthly plan. Change your hours, add a new service, update your insurance list, add seasonal promotions — just email or text us and we'll update it the same day.

No long-term contract. The setup fee is paid once and the monthly plan is month-to-month. Cancel any time with no penalty. We're confident you'll see results and want to keep it running.

We're based in Winter Springs, FL and focus on the Central Florida market, but the concierge works for any local business anywhere. If you're outside Orlando, reach out and we'll let you know if we can help.

Get a free demo

See your concierge before you decide.

We'll build a free custom demo using your real business name, hours, and services. No commitment, no cost. If you like it, we go live. If not, no hard feelings.

getveloai.co

📍

Winter Springs, Orlando, FL

Velo AI concierge card that reads Never lose a lead, 24/7 AI voice and chat that answers, qualifies and books

First name

Business name

Email address

Phone number

Business type

Anything else? (optional)

We'll reach out within 24 hours to build your demo. No spam, ever.