An answering service built in Orlando, for Orlando businesses.

Velo AI is a founder-run company in Winter Springs that answers the phones of local service businesses across the Orlando metro, around the clock. When your phone rings at 9pm — a dead AC in College Park, a toothache in Baldwin Park, a burst pipe in Dr. Phillips — your concierge answers in your business's name, asks what your front desk would ask, and books the job while your competitors' phones ring out.

Why local matters for this

Plenty of companies sell phone answering from anywhere. Here is what being twenty minutes away actually changes:

• Your concierge knows the area. Service-area rules that distinguish Oviedo from Kissimmee, drive times that are real, neighborhoods pronounced correctly.
• Setup is a conversation, not a ticket. The founder builds your concierge, shows you a working demo before you pay, and answers the phone himself when something needs adjusting.
• We test against this market. We regularly call Orlando businesses and track what happens after hours. That research is what your concierge's intake questions are built from.

Who it's for

Orlando businesses whose customers pick up the phone when something goes wrong or when they are ready to book:

• Home services — HVAC, plumbing, electrical, garage doors, pest control. See the HVAC deep dive.
• Dental practices — new-patient calls answered while the front desk is chairside.
• Law firms — intake for the 9pm call that retains whoever answers first.
• Salons and spas — bookings taken while every chair is full.
• Restaurants — reservations and catering calls through the rush.

Where we work

Based in Winter Springs, serving the whole metro: Orlando, Winter Springs, Winter Park, Altamonte Springs, Oviedo, Casselberry, Longwood, Lake Mary, Sanford, Maitland, Winter Garden, and Kissimmee. The product is remote by nature — it answers your existing phone number — so anywhere in Central Florida works.

Hear one right now

These are live demo concierges for fictional local businesses. Talk to them like a customer would:

Or use the chat bubble on this page. That is the product, live on our own site.

Questions Orlando owners ask

Are you actually local?

Yes. Velo AI is founder-run out of Winter Springs. The person who builds your concierge is the person you call, and meeting in person is a real option, not a promise.

How fast can it be live?

About 48 hours from one intake form. We build it, show you a working demo first, and go live only when you approve.

What does it cost?

Chat from $200/mo, voice from $500/mo, both together $650/mo. Month to month, no long-term contract.

What happens to a call after it's captured?

The whole pipeline is public: the Velo intake system. Urgency rules, human handoff, and what the system refuses to guess about.