Your front desk is chairside. Your phone still answers.

Velo AI is an AI receptionist for dental practices in Orlando, Winter Springs, and across Central Florida. It answers when your team is with a patient and when the office is dark: the 7pm cracked crown, the new patient comparing three practices at 10pm, the implant question on a Saturday. It sounds like your front desk, triages what is urgent, and books the appointment on your schedule.

Built around how a practice actually runs

• It answers during procedures. The busiest hour at the front desk is the hour nobody can pick up. Every one of those calls gets a real answer instead of a voicemail box.
• Emergency triage first. Swelling, trauma, a lost crown, pain that wakes someone up: it asks what your team would ask and flags true emergencies to your on-call line instead of burying them until Monday.
• New patients get the red carpet. It answers the questions that decide whether they call you or the next practice on Google, then books them while they are still interested.
• Routine gets handled quietly. Cleanings, reschedules, hours, directions, and what insurance you take, all without interrupting a single appointment.
• It knows what it does not know. It never gives clinical advice. It captures the situation, routes it to your team, and says so plainly.

Talk to one right now

We built a live demo concierge for a fictional practice, Bright Smile Family Dental. Call it the way a patient with a cracked crown would:

The honest math

A new patient is not a one-visit number. It is cleanings, x-rays, and the work that follows, for years. If your practice misses even two new patient calls a month because the front desk was chairside, that is not a small leak. Every one of those callers had a phone in their hand and a list of other practices on the screen. Read the breakdown: how much do missed calls cost your Orlando business?

Questions we get

Does it sound like a robot?

No. It answers in your practice's voice with your team's phrasing, and it is upfront that it is an assistant. Try the demo above and judge it yourself, that is the whole point of showing it before you buy.

Can it book directly into our schedule?

Yes. It books to your calendar and texts the patient a confirmation. We set the rules with you: which appointment types, which providers, how far out, and what needs a human first.

What happens with a real emergency?

It triages using the questions your team would ask, then flags it to your on-call line right away. If the AI is ever unsure or unavailable, it hands the caller your phone number and captures their details so nobody is left in a loop.

Does it give dental advice?

Never. It captures the situation and routes it to your team. It does not diagnose, and it does not guess.

How long until it is live?

About 48 hours from your intake form. We build it, show you a demo, and go live only when you approve.