The phone rings hardest when nobody can answer it.

Velo AI is an AI reservation system and phone answering service for restaurants in Orlando and across Central Florida. It answers during the rush and after close: the Friday night table for six, the birthday party asking about the private room, the catering question at 11pm. It takes the reservation, answers what people actually ask, and lets your team run the floor instead of the phone.

Built around how service actually goes

• It answers during the rush. Your phone is loudest at 7pm on a Friday, which is precisely when every person on your team is carrying something.
• Reservations, including the tricky ones. Party size, time, high chairs, allergies, the window table. It asks what your host would ask and books it.
• Big parties and catering get flagged. A twelve-top or a catering order is not a routine call. It captures the details and gets them to you fast, because those are the ones worth calling back.
• The repeat questions stop interrupting service. Hours, parking, patio, dietary options, whether you take walk-ins. Answered, every time, without pulling anyone off the floor.
• After close is when tomorrow gets booked. People plan dinner at 10pm on a Tuesday. That call currently goes to voicemail.

Talk to one right now

We built a live demo concierge for a fictional restaurant, Fuego Kitchen. Call it the way a guest booking a Friday table would:

The honest math

A table that stays empty on a Friday cannot be sold on Saturday. If a six-top calls during service and gets voicemail, they are eating somewhere else within ten minutes, and you never learn it happened. The bill you did not print is the whole cost, and it repeats every weekend. Read the breakdown: how much do missed calls cost your Orlando business?

Questions we get

Does it work with our reservation system?

It books into what you already use and texts the guest a confirmation. We set it up around your existing process, you do not change how you run service.

What about large parties and catering?

Those get flagged to you directly rather than auto-booked, because they are worth a human conversation. It captures the details so your callback is short and informed.

Will guests know it is an AI?

Yes, it is upfront about being an assistant. It is also faster and more consistent than a voicemail box, which is what it is actually replacing.

Can it handle the phone during dinner rush?

That is the point. It answers every call at once, so the rush stops costing you reservations.

How long until it is live?

About 48 hours from your intake form. We build a demo for your restaurant first and go live only when you approve.