Hurt at 9pm, they call the next firm on Google.

Velo AI is an AI phone answering service for law firms handling client intake around the clock. The accident happened tonight, not during business hours, and that caller is working down a list until somebody answers. Velo answers on the second ring, captures the intake your paralegal would capture, qualifies against your criteria, and routes it to your attorneys. It does not practice law, and it never pretends to.

Built around how intake actually works

• It answers when the crisis happens. Legal problems do not keep office hours. The first firm to answer usually keeps the case.
• It captures a real intake. What happened, when, where, who else is involved, and whether anyone has been contacted already. Structured, in writing, waiting for you in the morning.
• It qualifies against your criteria. You define the case types you want and the ones you do not. It routes accordingly instead of filling your calendar with calls you would decline.
• It flags conflicts early. It collects the names it needs so your team can run the conflict check before anyone invests time.
• It never gives legal advice. Not a hedge, a hard rule. It gathers facts, tells the caller an attorney will follow up, and stops there.

Talk to one right now

We built a live demo concierge for a fictional firm, Garcia & Associates. Call it the way someone who was just in a wreck would:

The honest math

You already know what a single signed case is worth to your firm, and it is not a number that fits in a software budget. The question is not whether after-hours intake matters. It is whether the caller at 9pm reaches your firm or the one that answers. Read the breakdown: how much do missed calls cost your Orlando business?

Questions we get

Does it give legal advice?

No, and this is a hard rule, not a setting. It captures facts, tells the caller an attorney will follow up, and routes the intake. It does not interpret law, estimate case value, or guess.

How is this different from an answering service?

An answering service takes a message. This captures a structured intake against your criteria, qualifies the matter, and hands your attorney something usable instead of a name and number.

Can it screen out cases we do not take?

Yes. You define what qualifies. It routes what fits and politely closes what does not, without wasting the caller's time or yours.

What about confidentiality?

It collects the same intake information your front desk collects on a first call, and only that. We set the boundaries with you during setup, and it is explicit that it is an intake assistant, not an attorney.

How long until it is live?

About 48 hours from your intake form. You see a demo built around your practice areas before you commit to anything.